Archive for the 'Social Networking' Category

Tuesday, August 7th, 2007

Webkinz trading cardsAfter comparing a variety of different social networking sites for kids in my article the other day, I received many emails in response. A number of the emails were from executives asking how they could make enough noise with any new social networking offering to attract users in an already crowded marketplace? Excellent question indeed!

I don’t quite have a specific answer to that question, but I do have an observation to share. How can you make a popular social networking product for kids even better? I have to hand it to the folks at Ganz, the developers of Webkinz stuffed animals and the online social network destination for kids. In addition to the smashing success they’ve achieved with kids online, breaking over 3.7 million unique visitors in April through the sale of plush dolls (4.7 million in June for Club Penguin, but without such an add on), they’ve added yet another element to help ensure their future success. Trading cards. Yes, simple as that. Simply brilliant.

Few companies have maintained huge successes with trading cards in the tween and younger demographic over time. Pokémon is a long time leader here, along with Magic and Yu-Gi-Oh. But none of these properties has a successful online component to their cards. At one time, Pokemon had a tie in with their cards to the Nintendo platforms their games could be played on, where you could attach a separate card reader to your gaming device, swipe your cards though and unlock new game features. Now Webkinz trading cards work in a similar way, just online.

If you’re a Webkinz fan you’ve probably known about these cards as early as this past May. It caught my eye today, and I later learned from the specialty store that sold them to me, as well as a few kids I shared them with that the cards have been available for less than two weeks.

I bought a sample at $3 a pack which included six cards. There are a few different card types, but the benefit to the online experience is through the numbered keys printed on some of the cards. When these keys are entered into the Webkinz website, additional features to the online experience are unlocked. Sounds great, yes? Well, initially a few testers pointed out that we need to buy many more packs in order to have enough keys entered to unlock additional features. If a Webkinz doll is $14, which will give you membership to the online site, you may spend as much as $20 or more on trading cards to unlock the items you’re interested in. And that’s just to get started.

So, let’s get back to the original question. How can someone succeed now in the online social networking space for kids? I know a few things for sure that are a must: Find a long-standing play pattern that will appeal to kids (like collecting for example). Tie it together with a compelling community need (like sharing information or bringing similar groups together). Make it an easy to use, compelling product. Sell it through simple messaging. And bring it to market as fast as you can. Time is ticking away quickly so no time to waste!

Average Rating: 4.4 out of 5 based on 263 user reviews.

Sunday, August 5th, 2007

After reading about the recent acquisition of social networking superstar Club Penguin by Disney, I started taking stock of other social networking sites available for kids. I have my long-term favorites like Whyville because of its educational mission, and Webkinz because of their tangible toy / virtual world business model. But after digging through dozens of websites that claim to have a social networking component, I realize that many of these sites apply this term loosely. For example, if a website allows a user to play many different games and activities online, complete with a customized avatar, and allows a user the ability to see other user’s avatars in games, without communication occuring between community members, does this constitute a social networking environment? If the communication occurs outside of a virtual world’s website, in the form of an email to and from members, does this mean such a service has a social networking component?

I assembled a list of kids’ social networking websites I’m currently watching. Each site has a very defined method of communicating with its members. They include the following:


Site Ages Launched Ads Cost How is it social?
BarbieGirls 7 – 12 Apr 2007 Yes* Free / $60 Filtered chat
Club Penguin 7 – 14 Oct 2005 No Free / $6 per month Filtered chat
imbee 8 – 14 Jun 2006 No Free All correspondence can be parent approved
Neopets 8 + Nov 1999 Yes Free / $7.99 per month No chat / Filtered chat
Nicktropolis 6 – 14 Jan 2007 Yes Free Canned chat / Filtered chat
Runescape Teen + Jan 2001 Yes Free / $5 per month Filtered chat
Stardoll 9 – 17 May 2004 Yes Depends on items you buy Filtered chat
ToonTown 8 – 13 Jun 2003 No Free / $9.95 per month Canned chat
Webkinz 6 + Apr 2005 Yes* $14 or $8 per doll Canned chat
Whyville 10 – 15 Mar 1999 No Free No chat / Filtered chat

This list defines social networking sites that are just for kids ages 12 and under, though some sites creep up a little beyond 12 years of age. The only exception I added to this list is Runescape. Runescape is a very popular massively multiplayer online role playing game (MMORPG) that was not specifically developed for kids, but kids have found it and they flock to it. Runescape is not for all kids, and parents should judge for themselves about whether it’s right or not for their own child. Runescape is a battle-like virtual world environment, and chat can occur with anyone who plays online, even though it is filtered and monitored. Since no age is recommended by the site, I recommend ages 11 or 12 and higher.

A few notes about my chart.

  • Any site that includes ads and is marked with an asterisk (“*”) means that this site has ads only related to the products this company offers (i.e. Webkinz ads are just for other Webkinz items).
  • In terms of cost, most sites have a free to use or a monthly fee component. Sometimes these sites have two tiers of service where the paid service offers more bells and whistles. Sometimes a product needs to be purchased instead of paying a monthly subscription in order to reach the higher tiered service.
  • How communication occurs with community members varies. “Canned chat” means users can communicate with each other through a short list of pre-approved words and phrases. Nothing else. (Click here to see an example of ToonTown’s canned chat in action, or here for the history behind the development of this version of chat called “SpeedChat”.) “Filtered chat” relies on software tools to strip out bad words, names, locations, and inappropriate content. Many times a live monitor oversees all communication written back and forth to users, in addition to these software filtering tools. imbee is unique in that any messages that are sent to your child have the option of being approved by the parent before being forwarded on.

There are other sites worth knowing about, but span ages from older teen to adult. Sites like Piczo, Dubit, Faketown, and CyWorld (all ages). Generally I find the older the demographic, the less monitoring and filtering of messages between users.

If you’re aware of other social networking sites for kids or teens please do share here with similar details about target age, cost, and how members socialize with each other.

Average Rating: 4.8 out of 5 based on 172 user reviews.

Wednesday, August 1st, 2007

It’s official. Acquisition season in the children’s social networking world has begun. Moments ago, Disney acquired the wildly successful children’s social networking site Club Penguin for $350 million dollars. Club Penguin launched its unique online service for children in October 2005, just six months after another wildly successful social networking website for children, Webkinz. This past June, Club Penguin reached 4.7 million unique visitors to it site according to comScore Media Metrix.

While the folks at Club Penguin have recently been in discussion with Sony regarding the sale of the company, negotiations broke down just a few short weeks ago with the technology giant.

There has been a buzz of activity related to social networking in the last year and we’ve yet to hear the end of it. What’s noteworthy about this particular deal? Here are a few of my predictions:

  • This is the first major acquisition in the children’s social networking space. Plan to see similar acquisitions soon.
  • Many more social networking site for kids have launched in the last two months, with many more yet to be announced.
  • So much activity is occurring in the kids’ social networking environment, that this specific online activity for children is positioned to become very crowded over the next six months.

Stay tuned for lots more activity and news in this space! (For related blog articles, see my posts in April and May of 2007.)

Average Rating: 4.8 out of 5 based on 253 user reviews.

Monday, May 28th, 2007

Robin Raskin, featured columnist for Yahoo Tech and youth technology expert for many nationally syndicated newspapers and magazines, was recently in my area speaking about Internet safety and kids. There were about 300 people at the presentation. Half of the group were sixth graders (ages 11 – 12), the other half were parents. The event was held at a local university just outside the Boston area.

I’ve heard Robin speak many times about technology. Her latest presentation, as always, was great. She pointed out all kinds of Internet safety tips of benefit to both parent and child. Robin did not shy away from the tough topics to discuss with kids like online predators, scams, identity theft, and pornography. She offered some excellent advice about what kids and parents can do, both together and apart, to avoid being taken advantage of or exploited in this ever changing digital world.

One part of her presentation left me thinking long after its completion. It started when Robin asked the kids in the audience a few questions. The first was “How many “texters” do we have here in the audience?” (Or how many kids communicate with text via instant messaging or by cell phone?) Practically no parents raised their hands but more than 60% of the kids responded yes. This first question made it quite clear that computers and cell phones are common communication tools for both young and old, but each group uses these technologies to communicate in significantly different ways.

After the show-of-hands about texting, a couple more questions were offered. “How many of you use the social networking site Club Penguin?” Surprisingly, only about 8 hands went up in the audience. This question was followed up by “How many of you use Webkinz?” This time, only about four kids raised their hand.

In this day, it’s pretty hard not to know about these two successful social networking sites for kids. Club Penguin first came on the scene in 2005 and states that it’s an online service for kids ages 8 – 14 ( grades 2 – 8 ). Webkinz also started in 2005 and claims it’s target audience is for kids 6 – 13 ( grades K – 7 ). Social networking sites for kids are growing very fast in their appeal. Other kids’ social networking sites beyond these two include such destinations as imbee, Runescape, StarDoll, BarbieGirls, and Whyville. (Whyville being the strongest educational player of the bunch. To read additional thoughts I have about Whyville, take a look at a recent interview I had with a Boston area online magazine for tech saavy women called Misstropolis.)

The number one most popular destination for kids online today is Webkinz as reported by HitWise (HitWise is one of many different web research services available to businesses). Nieslen//NetRatings, another web research firm, reports that Webkinz had 3.6 million unique visitors in April 2007 with Business 2.0 Magazine reporting an average visit length of 128 minutes long. Those are some pretty impressive stats! As for Club Penguin, their numbers are equally impressive. Nielsen//NetRatings reports Club Penguin as having 4 million unique visitors in April 2007, with the Business 2.0 Magazine article also citing the average visit being 54 minutes long. Not too shabby!

So, if these two extremely popular websites for kids overlap nicely with the sixth grade demographic in the audience, why weren’t more hands raised? I found the response by this group of kids fascinating. Assuming that all the students heard the question, and I believe they did, here are a few theories:

  • As these social networking sites begin to age, the target demographic shifts younger, from tweens 8-12 (grades 4 – 6) to kids ages 5 – 9 (grades K – 3). This may imply that when a new kids’ web destination first becomes available, an older demographic will lead in the use of these sites more often than their younger peers. As more and more younger users discover the product, the older crowd moves on to find the next new destination.

  • As older tweens enter into their early teen years, it’s possible there’s a negative stigma attached to publicly admitting the use of these sites even though privately this older audience will continue to spend time at these destinations.

  • It could be that sixth graders in urban areas may not be using these specific social networking sites as much as those in suburban areas. I wonder if it’s possible that the likes and dislikes of kids from the same age group in urban versus suburban areas or coastal versus heartland parts of the country differ from one another.

  • It’s possible these sites never did have much appeal for an older audience as originally claimed by the owners of these companies (though I doubt this.)

  • Or maybe the answer lies in some combination of the above or other possibilities yet to be defined.

Whatever the answer, it’s amazing to see how the responses of kids answering as a group might differ from that of carefully analyzed web data and claims from many individual users of the same demographic (in the same geographic location).

Average Rating: 4.4 out of 5 based on 298 user reviews.

Monday, April 30th, 2007

My company, 360KID, watches over trends in the kids’ space very closely; it’s one of the things we do best. We know our end users, and we follow the research that helps support new trends yet to be pioneered. 360KID also keeps a close eye on technology, gaming, education, and generational trends because what happens in these additional areas also has an impact on children’s lives. What trends are we currently watching and projecting five years out? Specific trends in the technology space include: social networking, toys, video games, education, and computing.

Social networking sites are currently the biggest and hottest trend for kids today. They’re great destinations for growing virtual communities. A few of the most popular online destinations include Club Penguin, Star Doll, Barbie Girls, Webkinz, and Runescape to name a few. As social networking services and products continue to evolve, and specific kid-focused enterprises use social networking technologies as a powerful tween connector, new social networking capabilities yet discovered will be combined to create even more engaging, lasting, and sticky experiences for kids. Currently, social networking is confined to a computer/Internet experience, but it could be possible for this form of entertainment to migrate to cell phones. More than 27% of kids ages 8 – 12 have their own cell phone. That number is expected to double by 2010. However, due to a lack of cell phone technology standards within the US, social networking technologies may not become commonplace on all cell phones unless the technology landscape shifts. For example, if the FCC made analog television signals available for non-emergency network uses through wireless everywhere initiatives, this could ultimately benefit not just computer experiences, but also cell phones and other tech devices.

The toy industry within the US will continue to hover at the $22 billion mark in the years ahead, but what will change is one specific segment of the toy industry, that being the youth electronics category. This year the NPD Group, a leading research firm in the video game and toy industries, projected a 23% growth in youth electronics. (Youth electronics is just one of 11 different “supercategories” in the toy space. Other supercategories include action figures, arts & crafts, dolls, vehicles, etc.) Many experts in the toy industries, as well as the electronics world, believe the toy industry is transforming into its own unique consumer electronics industry. While it’s expected that many popular technology toy products like digital games and plug-and-play TV toy devices will continue to deliver their “toy” magic, microprocessors are finding their way into My Little Pony dolls, Hot Wheels toys and many other traditional, non-technical toy products. Those in the toy industry often refer to Moore’s Law, the idea that microprocessors double in computer processing power every 24 months, as being on steroids in the toy space. An “echo” of this law, starting with the oldest and cheapest microprocessors, is working its way into everyday technology kids use every day.

Another technology trend that will have significant impact on computing, technology toys and technology used in the classroom is the One Laptop Per Child (OLPC) initiative, sometimes referred to as the $100 laptop. This has been spearheaded by Nicholas Negroponte at MIT’s Media Lab. The goal of OLPC is to put a low cost laptop in the hands of every child on the planet for educational purposes (every child that is except those found within the US.) The number of laptops OLPC wishes to give away is 150 million units. By this coming fall season, the first 3 – 5 million, low cost laptops (averaging $175 per unit) will begin shipping to early adopter countries around the globe. Even if the OLPC initiative only partially succeeds, its boldness is forcing many companies (Microsoft with the Student Innovation Suite, Intel with the Classmate PC, Dell, Gateway and others), institutions (US Department of Education and other education institutions and ministries around the globe), and even toy companies to rethink everything. For example:

  • Will OLPC create consumer demand for powerful computers that cost less than $100?
  • Since education within the US is in drastic need of an overhaul, how will the constructionist learning approach surrounding OLPC laptops influence the institutionalized instructivist conversation within the US?
  • Since OLPC is an open platform relying primarily on an open source operating system and software, how will this influence consumer-based operating systems and consumer software as we know it?
  • If a reasonably powerful computer can be created for $100, can an electronic toy manufacturers create a powerful toy computer for $50? Could there someday be such a thing as Winnie the Pooh’s first computer that’s affordable and actually works like a real networked computer?

The video games industry, and specifically momentum currently being experienced in the Learning Games or Serious Games sector of the video games industry, is an important trend to follow. Many noteworthy academics and consumer video games experts are all exploring video games as a vehicle for learning. While great strides have been achieved in the last three years, this movement is still relatively young in it’s history. What’s exciting to watch is the number of video game companies exploring new ways to deliver learning messages and educational content. What is learned in this specific video game sector has great implications about what kinds of learning material might more easily be learned in the future. And as kids young and old spend more time playing video games with every passing year, this movement suggests how future tech savvy youngsters might be spending their free time.

The education sector continues to feel accountability pressure from the No Child Left Behind (NCLB) mandate. Even if this mandate is not reauthorized this year, 33% of the teacher work force (aging baby boomers) are planning to retire within 5 years, and the attrition rate for new teachers continues at its current level of 50% within 5 years for all new teachers. If these two trends are combined with the small projected spike coming in the student population, class sizes will grow as the availability of experienced teachers shrinks significantly.

In order for teachers to help each of their own students learn according to their own individualized needs, technology in the classroom will prove to be an essential component of everyday instruction. Future products will not just provide individual, classroom, school and district wide achievement data, but it will also allow for a level of customization and individualized instruction that is badly needed in today’s education environment.

One thing becomes clear when developing innovative and creative ways to engage kids. Kids have always been the same. Throughout the years. Throughout the decades. Throughout all time. It’s the society around kids that changes constantly. Changes in communication, government, education, places of worship, healthcare all have an impact on the experience of childhood. Watching these and many other trends is one of the best ways to create products that can really make a difference in every child’s life.

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